Last updated: 5th February 2020

The basics

Gourmet is an operation of AEI Security & Communications Ltd, (hither to referred to as ‘AEI’, ‘us’, ‘our’, ‘we’, or ‘the company’), a company governed by UK law. This constitutes our ‘terms of service’ to ensure we comply with legislation around the world. In the event of communication regarding these terms we accept in English language only

By accessing this web site or applications associated with it, you are agreeing to be bound by these ‘terms of service’, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing any service we offer. The materials contained in applications or this web site are protected by applicable copyright, patent and/or trademark law. Use of third party intellectual property including logos or branding does not imply or offer any endorsement of products of services offered by the company.

AEI Security & Communications Ltd offers this Web site, including all information, software, products and services available from this Web site or offered as part of or in conjunction with this Web site (the “Web site”), to you, the user, conditioned upon your acceptance of all of the terms, conditions, policies and notices stated here. AEI reserves the right to make changes to these Terms of Service immediately by posting the changed Terms in this location – you will also be required to specifically accept any revised terms within your venue dashboard.

Your continued use of our services constitutes your agreement to all such terms, conditions and notices, and any changes to the Terms and Conditions made by AEI

Use our services at your own risk. Our services provided to you is done so on an ‘as-is’ basis, without warranty of any kind either express or implied. Neither AEI nor its employees, agents, third-party information providers, merchants, licensors or the like warrant that any service or operation will be accurate, reliable, uninterrupted or error-free. No agent or representative has the authority to create any warranty regarding the services we offer on behalf of AEI. AEI reserves the right to change or discontinue at any time any aspect or feature of the services we offer.

Exclusion of Liability

The content of our services is for your general information use only. It is subject to change without notice

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered within our services for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


Your use of any information or materials provided by our services is done so entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our services meet your specific requirements

Our services may contain material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance graphics, and data. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms

Ownership of any trade marks reproduced within applications for graphical representation which are not the property of, or licensed to us are fully acknowledged. Unauthorised use of our content may give rise to a claim for damages and/or be a criminal offence

Our services includes links to other websites and services from third party sources. These links are provided for your convenience to provide further information. They do not signify that we endorse the operator of that service. We have no responsibility for the content of the linked services


Except for material in the public domain under copyright law, all material contained on the Web site (including all software, HTML code, Java applets, Active X controls and other code) is protected by copyright laws. Except as otherwise expressly provided in these terms, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, modify, rewrite, create derivative works from, transfer, or sell any material contained within our services without the prior consent of the copyright owner

None of the material contained within AEI’s services may be reverse-engineered, disassembled, de-compiled, transcribed, stored in a retrieval system, translated into any language or computer language, re-transmitted in any form or by any means (electronic, mechanical, photo reproduction, re-cordation or otherwise), resold or redistributed without the prior written consent of AEI. Violation of this provision may result in severe civil and criminal penalties.

Broadcast Compliance

Where video broadcasting is provided, content shall be in full compliance with the service you intend to broadcast to. Broadcast services used within Gourmet are limited to news and signage content, any other use is strictly prohibited. Services may connect to social media and you agree to read, understand and follow any such terms and remain in full compliance of those terms or restrictions placed upon you by any third party recipient that you are broadcasting to.

Pricing Policy

Gourmet includes the ability to pay for goods. You accept unequivocally your liability in respect of payment made for services deemed to have been rendered.


Easylife is a Trade Mark of AEI Security & Communications Ltd. DigiSender is a registered trademark with the World Intellectual Property Organisation (WIPO) Reg.No.1019883, United States Patent & Trademark Office Reg.No. 3953250, United Kingdom Patent Office Reg.No. 2511051. imedia is a registered trademark with the UK Patent Office Reg.No. 2506186. digisender i-media is a registered trademark with the UK Patent Office Reg.No 2506133

Billing Terms and Conditions

E-mail notifications are a courtesy service. Regardless of your receipt of E-Bill notification, you must pay your bill by the posted due date. You agree that liability for billing resides entirely with you when an order is submitted and acknowledged by the venue

AEI liability limitations:

E-mail notifications are a courtesy service. Regardless of your receipt of E-Bill notification, you must pay your bill by the posted due date

AEI is not liable for failures of transmissions due to:

  • Bounced e-mails
  • Full e-mail boxes
  • Internet access problems
  • Network failures
  • Any other delays or customer failure to receive notifications

AEI is not liable for unavailability of the online payment system due to circumstances beyond its control such as, but not limited to:

  • Natural disaster
  • War
  • Communication line disruptions
  • Power outages
  • Labour stoppage
  • Government regulations or court orders
  • Failure of hardware (yours or ours) or software (yours or ours)

In the event of a payment procedure failure AEI will endeavour to undertake the following:

  • Contact the user in order to resolve the problem
  • Rectify and make good any identifiable problems with the service

Account Cancellation & Removal

We can cancel your account but we retain any invoice and transaction details for tax purposes. To close your account simply send a reply to the email you received advising you that your account had been created. We will cancel your account within 30 days

Privacy Policy

Full details of our privacy policy can be found here.

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